2999bt Privacy Policy
Your personal information is extremely important to us. This policy describes in detail how 2999bt collects, uses, and keeps your information secure.
Introduction and Scope
This privacy policy ("Policy") is issued on behalf of the 2999bt platform ("we", "our", "Platform") and applies to all members and visitors who use the website https://2999bt.cam. By using our services, you are considered to have given your consent to the terms of this privacy policy.
2999bt operates a trusted online gaming platform for users in Bangladesh. Protecting your privacy is a core part of our responsibility. We store your personal information using SSL encryption and modern data security technology. Please read this policy carefully, as it provides important information about your rights and our responsibilities.
1 Data Collection — What We Need to Know
Information Collected Directly
When you register an account, log in, or fill out forms related to the privacy policy, you provide the following information:
- Full name and date of birth
- Email address
- Mobile number (for verification)
- bKash, Nagad, Rocket, or Upay account details
- Bank account details (where applicable)
- National ID or passport number (for identity verification)
Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser and operating system information
- Page view history and duration
- Cookies and session data
- Login time and geographic location (country level only)
- Gaming activity and transaction history
2 Use of Information
Why We Use Your Information
2999bt uses your personal information for the following purposes:
- To create an account and verify identity
- To process deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfer)
- To manage bonuses, promotions, and VIP rewards programs
- To provide customer service and 24/7 live chat support
- To prevent irregular activity, fraud, and money laundering
- To ensure platform security and fair play
- To comply with legal obligations
- To improve the platform and analyse user experience
Lawful Legal Basis
We rely on the following legal bases for processing your information: (a) your explicit consent, (b) the necessity of fulfilling a contract, (c) compliance with legal obligations, and (d) our legitimate business interests — to the extent they do not override your fundamental rights and freedoms.
3 Cookies and Tracking
What Cookies Are and How We Use Them
Cookies are small text files stored in your browser. 2999bt uses the following types of cookies:
- Essential cookies: Required for login sessions and security
- Functionality cookies: To remember your preferences and settings
- Analytics cookies: To analyse user behaviour and improve the platform
You can control or disable cookies by changing your browser settings. However, disabling some cookies may limit certain features of the platform.
4 Sharing Information with Third Parties
When Information Is Shared
2999bt never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, Upay, or bank
- Technology service providers: Partners who provide hosting, security, and analytics services
- Legal authorities: To comply with valid court orders or government directives
- Fraud prevention: When required to investigate fraudulent activity
International Data Transfers
Our servers may be located in various countries. Where data is transferred, we ensure appropriate security agreements and contractual protections so that your information remains protected in accordance with the standards of this privacy policy.
5 Data Security Measures
SSL Encryption
Our entire platform is secured with SSL/TLS encryption. All data exchanged between your browser and our servers is encrypted.
Firewall and Access Control
Only authorised staff have access to your information when necessary. All access is logged and regularly reviewed.
Secure Storage
Your password is never stored directly — only an encrypted hash is kept. Financial information is stored in accordance with the highest security standards.
Important Notice
No transmission of information over the internet or digital storage can be guaranteed to be completely secure. While we apply industry-standard security measures, it is your responsibility to keep your account password confidential and to contact us immediately if you notice any suspicious activity.
6 Data Retention Period
How Long Information Is Kept
We retain your personal information only for as long as necessary:
- Active accounts: Full information is retained for the duration the account remains active
- Closed accounts: For the period required after account closure to meet legal obligations and resolve disputes
- Financial transaction records: For the period required by law
- Marketing data: Until you withdraw your consent
After the specified period, we securely delete or permanently anonymise your personal information so that you can no longer be identified.
7 Your Rights
Right to Access
You may request to view the information we hold about you. We will provide a complete copy in a timely manner.
Right to Rectification
If any of your personal information is incorrect or incomplete, you may request a correction. We will make the necessary changes promptly.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will give your request proper consideration.
Right to Data Portability
You may request to receive the information you have provided in a structured, commonly used format.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be temporarily suspended.
How to Exercise Your Rights
To exercise any of the above rights, please contact us. We will verify your identity and respond to your request within the required timeframe. Some requests will be fulfilled at no charge, though an administrative fee may apply for repeated or excessive requests.
8 Protection of Minors
Age Restriction
The 2999bt platform is for users aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. We conduct an age verification process at the time of account registration.
If we become aware that personal information from a minor has been collected inadvertently, we will immediately suspend the account in question and delete the collected information. If you suspect a minor is using our platform, please contact us.
9 Policy Changes
How Changes Will Be Communicated
We may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Display a notice on the platform
- Notify you by your registered email where applicable
Continuing to use the platform after the updated policy is published will be considered as your agreement to the new policy. We therefore recommend reviewing this page regularly.
10 Contact and Complaints
Privacy-Related Requests
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the channels below. Our data protection team will process your request in a timely manner.
Contact Information
24/7 Live Chat in Bengali — contact us directly on the site
When sending a privacy-related email, writing "Privacy Request" in the subject line will help us respond faster.
Complaint Resolution
If you believe we have breached this privacy policy or that your data protection rights have been violated, please contact us directly in the first instance. We take every complaint seriously and aim to provide a prompt resolution. If a resolution cannot be reached directly with us, you may raise a complaint with the appropriate authority.
Related Information and Policies
Visit the pages below to learn more about our platform: